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Delivery ManagerSample resume

Senior Delivery Manager

Nine years of delivery experience spread across three pages, cut to one page that opens with the account he turned around.

What the candidate wanted

A delivery or programme management role with direct client ownership, at a product company rather than a services vendor.

Industry
IT services and enterprise software
Experience level
Senior
Categories
Experienced Professionals, IT

Fictional candidate, created for demonstration. Select the document to read it full size.

The same person, twice.

Nothing was invented between these two documents. The facts are identical. What changed is which facts are visible and how they are described.

What they arrived with

What they left with

How we approached it

Senior resumes fail differently from fresher ones. The problem is rarely too little content, it is that eleven years of equally weighted history buries the two or three things that would actually get him interviewed.

We inverted the weighting. The current role carries four detailed bullets, the previous role two, and everything before 2017 is a single line. A hiring manager reading the top third of the page now sees scale, a turnaround and a commercial negotiation.

Three pages became one. Nothing meaningful was lost. Two pages were repeated technology lists, a project-by-project inventory and a skills matrix with self-rated star ratings.

What actually changed

  1. 01

    Scale stated in the first two lines

    Three squads, 24 engineers, two enterprise accounts. At this level, span of control is the first filter and it was previously on page two.

  2. 02

    A turnaround was made the headline achievement

    On-time delivery moving from 71 to 94 percent across four quarters, with the two practices that produced it, is the most interviewable fact on the page.

  3. 03

    Commercial work was surfaced

    Renegotiating a fixed-scope contract into a capacity model after a scope dispute separates a delivery manager from a senior project coordinator. It was missing entirely.

  4. 04

    Early career compressed to one line

    Six years of engineering roles now occupy a single line. The progression still reads, without competing with the management evidence above it.

  5. 05

    Self-rated skill bars removed

    A matrix of star ratings was deleted. Self-assessment carries no information, and graphical rating widgets frequently fail to parse.

  6. 06

    People development included

    Two mentored leads becoming project managers is a directly relevant outcome for a management role and had never been written down.

Decisions inside the document

Four choices we make on every resume, and how they were resolved here.

Presenting skills

Four groups: Delivery, Methods, Commercial and Tools. Commercial is the group most senior delivery resumes omit, and it is the one that distinguishes candidates at this level.

Presenting projects

No projects section. A project inventory at this seniority reads as a list of things he was present for. The account-level outcomes in the experience section carry the same information with judgement attached.

ATS-conscious structure

Both 'delivery manager' and 'programme manager' appear, alongside the certifications by their exact titles. Enterprise portals frequently screen on certification strings before a human sees the file.

Visual design

Hairline rules, wide margins, no colour block. Senior documents are read by executives and forwarded as attachments, and a quiet page survives that journey better than a designed one.

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